State Farm® Insurance Agent Melissa Citovic-Vukotic

"I'm a recent driver and Katrina helped get me insured. She made it very easy and I'm very satisfied with her customer service."

"I had a great experience with State Farm and especially with Katarina! She was very helpful, kind, and made the whole process easy and stress-free. I really appreciate all her help and would definitely recommend her to anyone looking for great service! ⭐️"

"Katarina did a great job answering all of my questions and was very pleasent to work with. She also gave me a competitive price and was very communicative. I’m very happy with this agent!"

"1: Amazing help and a great agent to work with. She was very kind, patient, and understanding. Extremely friendly. I am extremely lucky and grateful that I got the chance to work with her as my agent. I would recommend her to anybody who is looking for help with StateFarm.

2: Katarina is very nice extremely helpful whenever I had a question. Always a pleasure talking to her."

"We’ve been customers of this office for years. They’re always happy to help us, whatever we might need. Katarina is an incredible asset to the company!"

"***updated review***
I have had to add another driver to my policy. Katarina has gone above and beyond to make this as painless as possible. She was able to get our new driver set up with policy that would fit us perfectly.

Me and my family have been with Melissa since we moved to ohio. Melissa and her staff are great! They've helped us many times and they are always pleasant when we call or come there for any questions. Thank you for being our agent!"

"Katarina thorough and professional"

"I have had Melissa as my State Farm agent for many years, as has my son. In fact my brother recommended her to me. She has not, in any way, ever disappointed us. Melissa is the kind of person who presents herself both professionally and personably, and has always been truthful with her explanations, answering questions, and giving advice."

"I had a great experience working with Katarina. She was very helpful, professional, and responsive throughout the entire process. She made getting insurance for my rental properties easy and took the time to answer all my questions. I really appreciate all her help and would definitely recommend her!"

"My family and I have been with the office of Melissa Citovic-Vukotic - State Farm for over 20 years. Melissa and her team has always been incredibly helpful.

I want to specifically recognize Katarina for her exceptional service. Katarina is simply amazing! She will go above and beyond to help and answer all of your questions in a way for you to understand the best. She is very knowledgeable, professional, and kind. You can tell how much she trully cares to provide you the best service you can ask for. I highly recommend this office and especially Katarina."

"I have been with State Farm for over 20 years and have never had an issue with them. My favorite is Katarina. She is wonderful and very knowledgeable. Highly recommended."

"I had great experience with Melissa Citovic - Vukotic-State Farm Insurance Agent especially with young lady Katarina that works for Melissa. Katarina is very knowledgeable and experienced. When I needed car insurance she gave me great coverage for not a lot off money. I recommend to my friends and they were able save also. I know you can only give five star rating but if I could I would rate Katarina 10 stars."

"Katarina was fantastic to work with. She handled my quote in little under an hour and knew exactly what to do. She is a very educated and smart lady and I appreciate what she did for me. Katarina was also very sweet and patient because I had no idea what I was doing. I would give Katarina a 10/10 I definitely recommend her if you need help. Especially with renters insurance! If I ever need help again I will be contacting her."

"Got almost immediate response and assistance in switching to State Farm. Very helpful answering my questions. Best part, I saved some money."

"I have been with Melissa's office for decades, primary, rentals, vehicles, etc. When you get serious about insurance, you need the right players on your team, Brittani Smith is a "Dream Team" player. Love the fact they are so easy to work with, they are local, they can do everything. 5 Stars all the way, will continue to do business forever!"

"It was fast and easy, Brittani did great job"

"Brittany is outstanding; very knowledgeable and kind; explains policies well to have a better understanding of coverage… thank you!"

"I had a wonderful experience working with her to get my car insurance. She was knowledgeable, patient, and took the time to explain all of my options so I could find the best coverage for my needs and budget. The entire process was smooth, stress-free, and much easier than I expected. Her excellent customer service and attention to detail made all the difference. I highly recommend her to anyone looking for reliable insurance assistance!"

"i called to ask some questions and Kat and Brittani were super friendly and super helpful and answered all my questions!"

"This office is so kind and helpful. The staff will help you with any questions you have. Katarina, Brittani, and Melissa are so nice"

"Brittani Smith was incredible helping me save almost $30/mon on my auto insurance, while bundling with a budget friendly life insurance policy! Super friendly office, love Kat as well!! ❤️"

"Found Melissa,Katarina and Taylor after a horrible experience with GEICO they were willing to insure me right away and they have been very understanding and accommodating to this very day!

Update: I've been insured with Melissa/ Katarina at State farm for a while now I'm always calling to make adjustments to my policy orchid insurance cards because I'm always forgetting to grab updated ones out of the mail my schedule is very busy that way they are always so accommodating and still treat me very very well. I'll be a customer for life!"

"Katerina was professional, informative, and helpful. Thank you!"

"Great customer service/ very knowledgeable and friendly/ very happy with price / 😊😘"

"Excellent experience! Brittani was so friendly and super knowledgeable about the policies. Saved me a ton of money from my previous insurance as well! Highly recommend!"